Please use the following contact details if you encounter difficulties in using this site:

Submission of Reports

For requesting copies of submitted reports (on-line reports only, on behalf of an organisation only), for reporting problems with the off-line or on-line forms, contact the EU Aviation Safety Reporting support staff.

Aviation Safety Policy Issues

For Aviation Safety Policy issues, contact the European Commission, DG MOVE

Aviation Safety Data Reporting

Contact the European Aviation Safety Agency (EASA) for issues regarding Aviation Safety Data Reporting in general.
Do not use this link for issues related but limited to the submission via this Portal; use the link above instead.

Technical Issues

For technical issues related to usage of the site, contact the European Commission, Joint Research Centre
Before contacting, you might want to consult the Troubleshooting page